Business Technology, Email, Domains & DNS
Hands-on support for Microsoft 365, Google Workspace, DNS routing, SPF/DKIM/DMARC email security, and digital business tools. Hands-on administration for Microsoft 365, Google Workspace, DNS routing, SPF/DKIM/DMARC email security, and digital business tools for Australian financial practices.
Reliable Cloud Infrastructure & Email Delivery
Modern financial practices rely on a network of cloud productivity tools, email systems, domain registrars, and SaaS accounts to operate. When emails end up in spam, DNS records are misconfigured, user permissions need adjusting, or cloud accounts encounter unexpected errors, we provide direct, hands-on technical support to keep your operations running smoothly.
Email deliverability and domain reputation are crucial when communicating sensitive financial information, quotes, and advice documents. A single missing DNS record (like DMARC or DKIM) can cause client statements to land in spam folders. Having our technical team manage your cloud infrastructure ensures reliable communication and clean operational configurations.
Core Engineering Deliverables
- ✓ Full SPF, DKIM, and DMARC alignment and email deliverability troubleshooting
- ✓ DNS record updates, domain routing, and nameserver configurations
- ✓ Microsoft 365 and Google Workspace account and permission management
- ✓ Setup and maintenance of scheduling tools, shared mailboxes, and business SaaS apps
- ✓ Direct technical assistance for practice staff facing software errors
Technical Scope
Comprehensive Cloud & Business Systems Support
Hands-on technical maintenance for business collaboration suites, email deliverability, and domain infrastructure.
Email Deliverability & DNS Authentication
Auditing and maintaining domain authentication so your critical emails reach client inboxes.
- • Configure and monitor SPF records, DKIM signing keys, and DMARC enforcement policies
- • Diagnose and resolve email spam filtering and rejection issues
- • Manage DNS records across Cloudflare, Crazy Domains, Melbourne IT, GoDaddy, and AWS Route53
- • Set up email aliases, distribution lists, and shared operational mailboxes
Cloud Productivity Systems (M365 & Google Workspace)
Configuring and maintaining your primary business collaboration and communication environments.
- • User account onboarding, permission adjustments, and offboarding access removal
- • Multi-factor authentication (MFA) setup and enforcement assistance
- • Configure cloud storage folders, sharing permissions, and access rules (OneDrive, SharePoint, Google Drive)
- • Troubleshoot desktop and web client sync errors and permission conflicts
SaaS & Digital Tool Configuration
Hands-on setup, user management, and technical troubleshooting for business software.
- • Configure third-party business apps, booking calendars (Calendly, OnceHub), and communication tools
- • Manage Single Sign-On (SSO) and central account provisioning
- • Audit user access across practice applications to maintain clean security hygiene
- • Troubleshoot software glitches and digital account misconfigurations
Operational Troubleshooting
Common Practice Failures & How We Resolve Them
Real technical friction points faced by Australian advisory and accounting practices resolved by our engineering desk.
We audit and configure full SPF, DKIM, and DMARC alignment and fix mail server header authentication.
We restore missing MX, CNAME, and TXT routing records with correct TTL values.
We standardize user provisioning workflows, assign role-based permissions, and enforce central MFA.
We resolve OAuth sync conflicts, time zone mismatches, and booking link webhook integrations.
We execute immediate offboarding deprovisioning, session revocation, and data archive retention.
Ecosystem & Tools
Supported Cloud Suites, DNS & Business Tools
Our engineering team works directly across major cloud productivity suites, domain registrars, and digital scheduling tools.
Frequently Asked Questions: Business Technology Support
Clear answers regarding SPF/DKIM/DMARC setup, Microsoft 365, Google Workspace, and SaaS user management.
Keep your business technology and email infrastructure operating cleanly.
Plans start from A$199/month with 50% rollover protection and pre-approved A$50/hr overflow rates.
Infrastructure & Custody Notice: Infrastructure & Custody Notice: MCR Global provides remote web engineering, systems integration, API connectivity, email/DNS administration, and technical maintenance services as an independent external technical provider. MCR Global does not take ownership or custody of client CRM databases, proprietary customer records, or domain assets. All scripts, integrations (e.g., Xplan, Xero, HubSpot), and DNS configurations are deployed within client-controlled tenants under delegated administrative permissions. The client practice retains ultimate administrative control and responsibility for final deployment approvals and software licensing.
Non-Provision of Regulated Advice: We do not provide financial advice, financial product advice (general or personal), Australian Financial Services Licensing (AFSL) services, credit assistance or Australian Credit Licensing (ACL) services, legal counsel, or formal accounting and taxation advice. Any technological configuration or integration is implemented purely under client direction and operational scope.
Trademark Disclaimer: All third-party product names, logos, registered trademarks, and brand references (including but not limited to Xero, MYOB, QuickBooks, NetSuite, Stripe, Ezidebit, Airwallex, Iress Xplan, AdviserLogic, PractiFi, Class Super, BGL, Microsoft 365, and Google Workspace) are the property of their respective trademark holders. Reference to them on this website does not imply any affiliation, sponsorship, endorsement, or commercial association.