100% Remote • Australia-Ready

IT/Web/Tech Support for Lending & Credit

Remote IT, web portal maintenance, workflow automation, and systems support for Australian lenders. Direct software engineering, loan origination integrations, borrower portal maintenance, and document intake automation.

View Support Plans (from A$199/mo) → Request Tech Consultation

Loan Origination & CRM Sync • Bank Feed & Statement OCR • 24–48 hr SLA • A$50/hr Overflow

Practice Context

Solving Non-Bank Lending & Credit Bottlenecks

Non-bank lenders, commercial financiers, and credit providers rely on digital application portals, document upload workflows, and reliable connections between origination, servicing, and accounting tools. We provide remote technical support to keep digital borrower touchpoints operational and internal workflows running smoothly.

Lending businesses need rapid resolution of technical issues to keep loan pipelines moving, without taking on expensive in-house IT headcount. Remote technology support provides dependable, flexible coverage.

How Our Engineering Desk Helps

✓ Maintain, troubleshoot, and update borrower web portals and application forms
✓ Fix and monitor API integrations between origination tools, CRMs, and ledgers
✓ Configure reliable domain, DNS, and transactional email infrastructure
✓ Automate application status notifications, task assignments, and document indexing
✓ Perform regular security hygiene, access reviews, and backup checks
✓ Execute technical migration or upgrade projects when systems need changing

Lending Ecosystem

Typical Integrations & Practice Workflows

Our engineers connect, maintain, and troubleshoot core non-bank lending tools, borrower onboarding, and webhook pipes.

Borrower Intake Pipelines

Multi-step web application portals pushing verified borrower data into origination CRMs.

Identity & VOI Verification

Integration with InfoTrack, GreenID, and IDverse for digital verification of identity.

Repayment Webhooks

Automated webhook feeds from Stripe, Ezidebit, and Airwallex into loan servicing platforms.

Ledger Reconciliation

Automated synchronisation between credit servicing software and Xero/MYOB general ledgers.

Term Sheet & Contract Signatures

Automated PDF term sheet generation with compliant Annature and DocuSign digital execution.

Operational Troubleshooting

Common Technology Glitches in Credit & Lending Firms

Real friction points encountered by Australian lenders resolved by our technical desk.

Borrower intake forms or large file upload portals timing out or dropping attachments.

Resolution: Reconfigure server upload size limits, implement chunked direct-to-S3 uploads, and fix timeout scripts.

Data-transfer dropouts between loan origination tools and accounting ledgers (Xero / MYOB).

Resolution: Re-authenticate OAuth API tokens, handle rate-limit throttling, and establish automated sync logs.

Assessment updates and drawdown approval emails failing to deliver to borrowers.

Resolution: Audit domain DNS records, configure transactional mail relays (Postmark/SendGrid), and monitor deliverability.

Manual data-entry overhead formatting borrower bank statements into credit memo templates.

Resolution: Build automated ingestion scripts parsing financial data directly into structured spreadsheet models.

Customer-facing portal pages exhibiting broken styling and navigation on mobile devices.

Resolution: Refactor responsive CSS breakpoints, resolve JavaScript bundle errors, and run cross-browser QA.

Frequently Asked Questions: Lending & Credit

Clear information regarding lending integrations, borrower portals, support retainers, and regulatory boundaries.

Can you maintain our existing borrower application portal? +

Yes. We troubleshoot bugs, update functionality, improve mobile responsiveness, and ensure document upload tools work reliably.

✓ Resolution of PDF upload size restrictions and format errors.
✓ Secure client portal routing and authentication fixes.
✓ Staging sandbox verification prior to live updates.

How do you help connect our application forms to our back-office tools? +

We configure API integrations and webhooks that validate incoming applicant data and push it directly into your CRM or loan processing system.

✓ Automatic deal creation and document indexing.
✓ Bank statement OCR data ingestion.
✓ Idempotent webhook handlers with error retry queues.

Accelerate loan intake and protect borrower data integrity.

Plans start from A$199/month with 50% rollover protection and pre-approved A$50/hr overflow rates.

View Plans & Retainer Rates → Speak with Us

Important Regulatory & Service Disclaimers

Infrastructure & Custody Notice: Infrastructure & Custody Notice: MCR Global provides remote web engineering, systems integration, API connectivity, email/DNS administration, and technical maintenance services as an independent external technical provider. MCR Global does not take ownership or custody of client CRM databases, proprietary customer records, or domain assets. All scripts, integrations (e.g., Xplan, Xero, HubSpot), and DNS configurations are deployed within client-controlled tenants under delegated administrative permissions. The client practice retains ultimate administrative control and responsibility for final deployment approvals and software licensing.

Non-Provision of Regulated Advice: We do not provide financial advice, financial product advice (general or personal), Australian Financial Services Licensing (AFSL) services, credit assistance or Australian Credit Licensing (ACL) services, legal counsel, or formal accounting and taxation advice. Any technological configuration or integration is implemented purely under client direction and operational scope.

Trademark Disclaimer: All third-party product names, logos, registered trademarks, and brand references (including but not limited to Xero, MYOB, QuickBooks, NetSuite, Stripe, Ezidebit, Airwallex, Iress Xplan, AdviserLogic, PractiFi, Class Super, BGL, Microsoft 365, and Google Workspace) are the property of their respective trademark holders. Reference to them on this website does not imply any affiliation, sponsorship, endorsement, or commercial association.